Responsible Gambling
Table of Contents
Responsible gambling means keeping gambling enjoyable, controlled, and within your financial limits. Betting should always be considered entertainment rather than a way to earn money or solve financial difficulties.
We encourage every customer to play responsibly, stay aware of their gambling habits, and use the responsible gaming tools available on our platform whenever additional control is needed. If gambling stops being enjoyable or begins affecting your finances, relationships, or well-being, it is important to take a break and seek support.
Only individuals aged 18 years or older are permitted to use our services.
What Is Responsible Gambling?
Responsible gambling is about making informed decisions and maintaining control over your gaming activity. A healthy gambling experience includes:
- gambling only with money you can afford to lose;
- setting spending and time limits before you start playing;
- treating gambling as entertainment, not as a source of income;
- accepting both wins and losses as part of the experience;
- taking regular breaks during longer sessions.
Maintaining these habits helps reduce the risk of gambling-related harm and promotes a safer gaming environment.
Signs of Problem Gambling
Sometimes gambling can become difficult to control. You may want to review your habits if you notice any of the following:
- spending more money than originally planned;
- trying to recover previous losses by placing additional bets;
- increasing your stakes to experience the same excitement;
- borrowing money to continue gambling;
- hiding your gambling activity from family or friends;
- feeling anxious, stressed, or guilty because of gambling;
- gambling affects your work, studies, or personal relationships.
Recognizing these warning signs early allows you to take action before gambling becomes a serious problem.
We provide several tools that help customers manage their gambling activity.
- Deposit limits - allow you to control how much money can be added to your account over a daily, weekly, or monthly period. Setting a limit in advance helps prevent impulsive spending.
- Time limits restrict the amount of time you can spend playing. Once the selected period expires, access to gaming activities is temporarily restricted until the limit resets.
- Reality Check sends regular reminders showing how long you have been playing and encourages you to decide whether to continue or take a break.
- A cooling-off period temporarily suspends access to your account for a chosen period, allowing you to step away from gambling without permanently closing your account.
- Self-exclusion is designed for customers who want to stop gambling for an extended period. During the selected exclusion period, account access, deposits, and betting activities are disabled.
Tips for Staying in Control
Simple habits can help you maintain a balanced approach to gambling:
- set a budget before you begin;
- never gamble with money needed for everyday expenses;
- avoid chasing losses;
- take regular breaks from gambling;
- do not gamble while under the influence of alcohol or drugs;
- balance gambling with other hobbies and activities.
If gambling no longer feels entertaining, consider stopping and reviewing your gaming habits.
Self-Assessment
Ask yourself the following questions:
- Do I spend more money than I intended?
- Do I gamble longer than planned?
- Do I often try to recover losses?
- Has gambling caused stress or financial difficulties?
- Has gambling affected my relationships or daily responsibilities?
If you answer "yes" to one or more of these questions, consider using responsible gambling tools or seeking professional advice.
Support Organisations
If you feel that gambling is becoming difficult to control, confidential assistance is available from independent organizations, including:
- GamCare
- Gambling Therapy
- Gamblers Anonymous
These organizations provide information, counselling, and practical support for individuals affected by gambling-related problems.
Underage Gambling
Our services are intended exclusively for individuals aged 18 years or older. Age verification may be requested during registration or at any stage of account use.
Accounts belonging to underage persons will be suspended, and any activity may be cancelled in accordance with our Terms and Conditions.
Our Commitment
We are committed to promoting responsible gambling by providing practical tools, clear information, and customer support whenever assistance is needed. Our goal is to create a safe environment where gambling remains enjoyable, controlled, and responsible.
